Privacy Policy

Ningbo Inno Smart Health Technology Co., Ltd. (hereinafter referred to as "the Company" or "we") understands the importance of personal information to you. We are committed to protecting the security of your personal information and strictly comply with the Personal Information Protection Law of the People's Republic of China, the Cybersecurity Law of the People's Republic of China, and other relevant laws and regulations. Please read this Privacy Policy carefully before using this website and submitting information.

一、Policy Overview

This Privacy Policy applies to the processing of personal information when you visit the official website of Inno Healthcare (hereinafter referred to as "this website"). This website serves solely as an enterprise information display platform and does not provide user registration, membership systems, order transactions, or behavioral tracking functions. When you submit forms through this website, we only collect the basic contact information you voluntarily provide and use it solely for business communication with you.

二、What Information We Collect

When you voluntarily submit information through the "Contact Us", "Cooperation Consultation", "Franchise Application" and other forms on this website, we may collect the following information:

（I）Personal Information You Voluntarily Provide

• Name
• Phone Number
• Email Address
• Company Name
• City or Region
• Message Content or Cooperation Intention

（II）Information We Do NOT Collect

• We do not use cookies or other technologies to track your browsing behavior.
• We do not collect your IP address, device information, geographic location, or other information not voluntarily submitted.
• We do not require you to register an account, nor do we store any login credentials.

三、How We Use This Information

We collect your personal information solely for the following purposes:

（I）Business Communication & Consultation

To arrange relevant business personnel to contact you based on your submitted needs, and to respond to your cooperation intentions, product inquiries, franchise applications, and other matters.

（II）Cooperation Follow-up

To establish client records for ongoing cooperation and communication tracking.

（III）Not Used for Other Purposes

• We will NOT use your personal information for any form of marketing push, advertising, or automated decision-making.
• We will NOT sell, rent, trade, or otherwise provide your personal information to any third party for their own marketing purposes.
• We will NOT perform automated analysis or user profiling on your information.

四、Information Storage & Protection

（I）Information Storage

Your personal information is stored on our own controlled servers, located within the territory of the People's Republic of China. We will retain your personal information for the period necessary to achieve the purposes described in this policy, unless otherwise required by law or unless you actively request deletion.

（II）Security Protection Measures

We adopt security technical measures and management systems commensurate with the risks to personal information, including but not limited to: data encryption transmission, access control, regular security audits, employee confidentiality agreements, etc. We have established an information security incident response plan, and in the event of an information security incident, we will promptly inform you and report to regulatory authorities as required by law.

五、Your Rights

Under relevant laws and regulations, you have the following rights regarding your personal information:

（I）Right to Access & Copy

You have the right to inquire about the personal information we hold about you and to obtain corresponding copies.

（II）Right to Correct & Supplement

If you find that the personal information we store about you is inaccurate or incomplete, you have the right to request correction or supplementation.

（III）Right to Delete

You may request deletion of your personal information under the following circumstances: when the processing purpose has been achieved or is no longer necessary; when you withdraw your consent; when we process your information in violation of laws and regulations.

（IV）Right to Withdraw Consent

You may withdraw your consent to our processing of your personal information at any time. Withdrawal of consent does not affect the legality of processing activities carried out based on your consent prior to withdrawal.

（V）How to Exercise Your Rights

To exercise any of the above rights, please contact us through the methods listed in Chapter 8 of this policy. We will process and respond within 15 working days after verifying your identity.

六、Protection of Minors

This website is primarily intended for corporate clients and business partners. We do not actively collect personal information from minors under the age of 14. If you are a guardian of a minor and discover that we may have collected personal information of the minor under your guardianship, please contact us immediately and we will promptly delete the relevant information after verification.

七、Policy Update Rules

We may revise this Privacy Policy from time to time in response to changes in laws and regulations or business needs. The updated Privacy Policy will be published on this website with the revision date. In the event of material changes, we will notify you through prominent means such as website announcements. Please review this policy periodically to stay informed of our latest personal information protection measures.

八、Contact Us

If you have any questions, comments, or suggestions regarding this Privacy Policy, or wish to exercise your personal information rights, please contact us through the following methods:

We will respond to your contact request as soon as possible upon receipt.